FAQS
Q：How do I schedule an appointment with a healthcare provider at New Taipei City Hospital？
A：Our health care providers may be contacted directly through phone, fax, email or letter. To schedule an appointment, we will send you an information form right after you have contacted with us and it should be completed and returned through email or fax. We will contact you within 24 hours when received the completed information form. (Please click Here to contact us)
Hotline: +886-2- 29829111 ext.3612
E-mail: AJ3310@ntpc.gov.tw
Fax: +886-2- 29831945
Q：What information do I need to provide when making a medical appointment？
A：The personal form patients need to complete in order to schedule appointments would require information from patients as such: your name (as it appears on your passport), passport number, date of birth, current address etc. (Please see our attachment from question one). Other than information required on the form, patients need to give a brief description of their medical problems through phone, fax, email or letter to our health care providers.
Q：Is the hospital accredited by a reputable third-party organization？
A：Yes, New Taipei City Hospital was accredited by the Joint Commission Of Taiwan in 2009 and was re-accredited in 2015.
Q：My family is accompanying me for your medical treatment. Where can they stay？
A：Please inform us that your family will accompany you for my medical treatment and the budget for the accommodation when you are making an appointment, and we would arrange an accommodation for your family.
Q：How do I schedule an appointment with a healthcare provider at New Taipei City Hospital？
A：Our health care providers may be contacted directly through phone, fax, email or letter. To schedule an appointment, we will send you an information form right after you have contacted with us and it should be completed and returned through email or fax. We will contact you within 24 hours when received the completed information form. (Please click Here to contact us)
Hotline: +886-2- 29829111 ext.3612
E-mail: AJ3310@ntpc.gov.tw
Fax: +886-2- 29831945
Q：What information do I need to provide when making a medical appointment？
A：The personal form patients need to complete in order to schedule appointments would require information from patients as such: your name (as it appears on your passport), passport number, date of birth, current address etc. (Please see our attachment from question one). Other than information required on the form, patients need to give a brief description of their medical problems through phone, fax, email or letter to our health care providers.
Q：Is the hospital accredited by a reputable third-party organization？
A：Yes, New Taipei City Hospital was accredited by the Joint Commission Of Taiwan in 2009 and was re-accredited in 2015.
Q：My family is accompanying me for your medical treatment. Where can they stay？
A：Please inform us that your family will accompany you for my medical treatment and the budget for the accommodation when you are making an appointment, and we would arrange an accommodation for your family.
